What BPO industry has brought to India ?

Suddenly there was a huge requirement for english speaking graduates in the country. Massive recruitments started, only qualifiction that needed was to be able to communicate in english effectively , no other knowledge was neccessary. Huge packages were given to lure the crowd and many even got opportunities to fly abroad for training. If you could talk in english without your MTI (Mother tongue Influence) that was enough to land into a BPO sector. Many new big and small training centers started that taught Indians how to speak english in an accent, what they called a 'Neutral Accent'. This came as a huge opportunity to thousands of young, talented unemployed graduates. Their dreams for working for multi-national companies was standing before them. This was huge turning point for India which changed some parts and some section of people in India completely.

Indians started working for multi-national companies, got adjusted to their timings (night shifts). India started becoming popular around the world as one of the largest service oriented nation.
Huge money started flowing into the country. Stock markets boomed, young Indians who could never have dreamt about the amount of money started taking home that amount as their salaries. Huge malls, showrooms started blooming to fuel the needs for these young indians. Automobile industry started growing. A family that had just a scooter now had two motor-bikes and a car. Many started feeling that India has started to shine.

There was a rush to get into these industry, mainly because it offered good salary, home pick up and drop which was something unheard of before, status in the society, and working in an magnificient environment. These multi national companies had built up a huge palacious office environments which looked like resorts and every Indian aspired working for one. Before a student was out of the college their packages and job was being fixed at the campuses. So the student had no worry of job and need not had to hunt for a job after he completed his studies. It was like heaven. The company used to train you and then put them in some process depending on their requirements.

However all was not good. The smoking and drinking went up. They had lots of money in their hand which they didn't know whether they were eligible to have. Loyalty and sincerity had become words of distant past. People started jumping job cause the other companies offered them higher packages. The situation became like there was huge employment but the problem was unemployability. Land rates boomed up. Only people working in those organisation could only afford buying houses. Yet there was a large amount of population that was not an english speaking crowd. These industry did do one more good, it provided secondary employment too, like employements for the cab drivers, the bandi walas etc.

But what this did bpo industry actually do to India ? Did it really made India grow ? Did it provide employment ? Did it or Will it do good to the country ?
The answer surely would be "Yes" on the first go. However, if I say "No", its not so. Why is it not like that, would be your instant question. After all it did give us employment when we had nothing to do. It gave good money so that we can build and secure our future. It gave us everything that we couldn't possibly haven't imagined about working for a small indian company.

All the above points are valid and justified, but if we think deeply on it we see that although it looks like winning in the beginning we are losing on the long run.
Reasons:
Huge amount of educated and talented youth are working for a service based industry which has got nothing to do with India. We are spending all our knowledge and talent for someone else.
We are not producing anything. We are just providing service, something like, what a mechanic does.
Reasearch and Development is done by others, all we do is troubleshooting silly problems.
Customer care and Technical support jobs are jobs that needs to be done by a undergraduate person. But when I see Post graduates and Engineers woking in that sector its heartbreaking. Mainly because India is losing their talents and who knows one of the brilliant brain among them would never get recognized. Who is losing ? Its India that Losing ?

When the whole world is competing for Innovation, developing new products and for market share, being only as a service based industry will do us no good. Countires like China, are growing on both ends. But their first priority is production not service. They produce innumberble different types of goods that are exported world wide. What does india do in comparision to that, nothing. The only thing that we produce is software and that too not for our internal use, but for US or European nations. How can one country be dependent on other countries for its survival. Isn't it foolishness. I dont understand why so many educated people holding big positions in the Indian government aren't doing anything about it. When there was a sudden IT boom in the country, every tom, dick and harry started doing an engineering course. To help them out the government increased the number of engineering seats. Now its no longer needed to do hardwork to secure a seat in engineering. All one has to do is appear the entrance exam and its done. He/she gets the seat. May not be in a reputed one though but he still becomes an engineer. Students no longer aspire to take up courses in advanced mathematics, chemistry, physics because they know even if they did passout in distinction there is no future for them. So even such students are forced to follow the band wagon. What we are doing is slow poisioning ourselves.

I hope atleast this recession comes as an eye opener for the government and the students. The government should understand that we cannot be dependent on other nations for our employment. we need to create employment for ourselves. When the american markets crashed, indians started losing their jobs and new graduates aren't getting any job in the IT sector for which they have aspired for a long time. Now we are all running towards the government and bank jobs which we were not even bothered about a couple of years ago. But even here we are doing the same mistake, searching for a secure ground. Instead what we can do is realize our inherent talents, hone our skills, understand ourselves and plan for a better future. India needs more enterpreneurs. Young Indians need to come out and start bussinesses. Huge multi national giants like google were started by college graduates only. Government should also ammend their policies, only then there can be a good future for our nation. If we continue to move forward like this, it wont be long before we see our country single and backward when the whole world had moved forward.